The Trusted Hands Pledge
- We pledge to treat every client with respect, dignity, compassion, empathy and
- We pledge to listen to each client’s needs and match them with the caregiver that will
best fit their requirements, match their personality and provide the best service.
- We pledge to make the goal of staying at home a reality for each client, for as long as
they possibly can.
- We pledge to only provide the most qualified in-home care providers and to ensure
they have thorough background checks.
- We pledge to place quality at the top of our service delivery goals.
- We pledge to monitor client’s feedback on an on-going basis and ensure their needs
are being met and to respond promptly to each and every issue that arises.
- We pledge to keep our organizations in good standing with the National Association of
Homecare and Hospice as well as the Better Business Bureau.